Shipping policy

Orders are fulfilled through our supply partners. We currently deliver to the United Kingdom, the United States, Canada, Australia, France and Finland. Availability is confirmed at checkout, and we may add more destinations in future.

Estimated delivery is 3–12 business days. This is an estimate, not a guarantee, and delivery times may vary depending on the destination, the item and order volume. Tracking information will be provided when available.

Items in your order, including the items in The Full Send bundle, may be fulfilled separately and arrive in separate parcels at different times.

For orders outside the UK, customs duties, import taxes or handling fees may apply on delivery unless shown as included at checkout.

Order issues & contact
If your order arrives damaged, incomplete, or something looks wrong, email us at veloraco.org@gmail.com or use our Contact page and we'll sort it out.