Frequently Asked Questions
How does the Brain Tickler actually work?⌄
Brain Tickler combines a gentle vibrating massage with red light, so it feels like a soothing scalp treatment you can build into your routine. We don't make medical claims or guarantee hair growth — it's designed around consistent scalp care and relaxation.
How do I use the Brain Tickler brush?⌄
Glide it through dry or towel-dried hair, letting the vibration and red light work as you go. A few minutes most nights is enough — it doesn't need to replace your normal brush.
How do I use Scalp Juice oil?⌄
Massage a few drops into the scalp, let it sit, wash out whenever you're ready. Works well paired with the Brain Tickler to help distribute it evenly.
What's included in The Full Send bundle?⌄
One Brain Tickler brush (Grey) and one bottle of Scalp Juice oil, together at £39.99 instead of £42.98 bought separately.
Do I really get a free satin bonnet?⌄
Yes — a satin bonnet is included free with The Full Send bundle only. It isn't sold separately and isn't included if you buy the brush or oil on their own.
What are your shipping times?⌄
We ship from the UK. Exact timeframes are confirmed at checkout — see our Shipping & Returns page for full details.
What's your returns policy?⌄
See our Shipping & Returns page for the full policy and how to start a return.
What if something's wrong with my order?⌄
If your order arrives damaged, incomplete, or not as expected, get in touch and we'll sort it out — see below for how to reach us.
How do I get in touch with Veloraco?⌄
Email us at shamalmcintoshs@gmail.com or use our Contact page, and we'll get back to you as soon as we can.