Refund policy

Customers generally have 14 days after receiving their order to notify Veloraco that they wish to cancel or return an eligible item, in line with UK consumer law. This is subject to applicable exclusions and does not affect your other statutory rights.

Order issues & contact
If your order arrives damaged, incomplete, or something looks wrong, email us at veloraco.org@gmail.com or use our Contact page and we'll sort it out.